SEMORE
SHIPPING & DELIVERY
Di Semore.id, kami berkomitmen untuk memastikan setiap pesanan Anda diproses dengan cepat, aman, dan sampai di tujuan tepat waktu. Silakan pelajari ketentuan pengiriman dan pengiriman barang kami di bawah ini.
Processing Time
- Business Days: Orders are processed every Monday – Saturday (excluding Sundays and national holidays).
- Cut-off Time: Orders and payments confirmed before 3:00 PM WIB will be processed and shipped on the same day.
- Orders placed after 3:00 PM WIB or on public holidays will be processed on the following business day.
Estimated Delivery Time
- Estimated delivery times depend on your destination address and the shipping method selected at checkout:
Jabodetabek
Standard Shipping : 1 – 2 business days
Instant / Same-Day Delivery : Same day (within 3 hours after processing)
Java Island
Standard Shipping : 2 – 4 business days
Outside Java
3 – 7 business days
Shipping Fee Calculation
- Shipping fees are calculated automatically at checkout based on:
- Total weight or volumetric dimensions of the items.
- Destination address.
- Selected courier service.
- You can review the total shipping cost before completing your payment.
Shipping Subsidy & Promotions
- Free / Subsidized Shipping: Semore.id offers shipping subsidies for orders meeting a minimum purchase threshold or through valid promotional discount codes.
- Active shipping promotions can be viewed on our homepage banners or directly on the checkout page.
Tracking Information
- Once your order is handed over to the courier, you will receive a tracking number via Email / WhatsApp / My Account Page.
- You can track your shipment in real time using the [Track Order] menu on the Semore.id website or directly on the courier’s official tracking page.
Delivery Support & Contact Information
- If you experience delivery delays, damaged packages, or untrackable tracking numbers, our customer support team is ready to assist you:
- WhatsApp Support: 0895360078989
- Email Support: hello@semore.id
- Operating Hours: Monday – Saturday, 9:00 AM – 6:00 PM WIB
- Please have your Order ID and photo/video evidence (for damaged items) ready when contacting support.
EASY SHIPPING
Delivery to various locations
100% AUTHENTIC
Official SEMORE products
SECURE PAYMENT
Multiple secure payment methods
CARE SUPPORT
We're here to help you
